FAQs
- What is LEDS?
- How can I check if I can get the discount?
- Why is my property not eligible?
- I think I may fall within a LEDS qualifying area but I have not received any information from RES - what should I do to join the discount scheme?
- What do I have to do to claim a LEDS payment?
- How will the LEDS discount payment be made?
- How long will I receive the LEDS discount for?
- What happens if I move?
- Does LEDS tie me to using one electricity supplier?
- What if I change electricity supplier?
- My electricity supplier has not credited my LEDS payment to my standard meter electricity account?
- I pay my electricity via a pre-payment card, can I still receive the discount?
- What happens to a property that is within the LEDS qualifying area but not on any mains electricity?
- Where can I find out more about making my property more energy efficient?
What is LEDS?
RES' unique Local Electricity Discount Scheme (LEDS) offers residential, commercial, public and community properties closest to certain participating operational renewable energy projects (wind, solar and energy storage) in Great Britain and Northern Ireland an annual discount on their electricity bill.
How can I check if I can get the discount?
RES contacts qualifying properties directly, offering them the opportunity to apply to receive the LEDS discount. If you are unsure whether your property qualifies please contact us.
Why is my property not eligible?
How the qualifying area is determined is dependent on the relevant participating project - and can vary reflecting each project’s location and size. RES’ typical methodology is to calculate LEDS using a straight line distance from each wind turbine location or edge of the built solar or energy storage project. While we have found this to be the most transparent and objective way to determine eligibility, RES has also delivered LEDS on behalf of third party clients with qualifying areas based on parish and community council boundaries. If you are unsure whether your property qualifies for LEDS at a nearby participating project, please contact us.
I think I may fall within a LEDS qualifying area but I have not received any information from RES - what should I do to join the discount scheme?
If you have not received a LEDS letter or leaflet from RES but think that your property may qualify for LEDS please contact us.
What do I have to do to claim a LEDS payment?
If your property is within the qualifying area for a participating project, you will be issued with a Unique Reference Code. If you are interested in applying to join LEDS, you will need to complete an online application form prior to the annual deadline (which will be detailed on the application form). If you don’t have a Unique Reference Code please contact us.
How will the LEDS discount payment be made?
If you are the occupier of a qualifying property, the discount will be paid directly to your electricity supplier and will be deducted from your electricity bill.
For standard meters, LEDS discount payments are made by bank transfer directly to a participant’s electricity supplier in line with the LEDS standard terms and conditions. No LEDS payments will be made as direct cash payments to participants. In the rare situation where an electricity supplier is unable to accept a bank transfer payment on your behalf by a third party, if you want to participate in LEDS, you would first need to switch to an electricity supplier who does accept the LEDS payment method.
Qualifying properties using electricity pre-payment meters will be issued with energy credit vouchers or top-ups (as applicable).
How long will I receive the LEDS discount for?
The duration of the LEDS payment is dependent on the relevant participating project and for as long as you occupy a qualifying property.
What happens if I move?
The LEDS discount applies to the qualifying property itself and is not personal to any particular individual or individuals, business, public authority or community group. If you move out of a qualifying property you will no longer be eligible to receive the LEDS discount. In this situation you would need to let RES know so that we can remove you from the relevant scheme. If you move into a new property that qualifies for the LEDS discount you would simply need to apply to join the relevant scheme in the usual way to receive future payments.
Does LEDS tie me to using a particular electricity supplier?
No. LEDS is not linked to any particular supplier or tariff. You simply need to let RES know when you change electricity supplier and provide us with updated account details in order to continue to receive LEDS payments.
What if I change electricity supplier?
If you change your electricity supplier at any point after your qualifying property has been accepted on to the LEDS scheme you must remember to update RES as soon as possible, so that when the next payment is due, RES can ensure that relevant LEDS discount payments are directed to your new electricity supplier.
You can update your electricity supplier details online by visiting the Update supplier details page and entering your Unique Reference Code (URC) into the form. You must update your details prior to the scheme’s annual deadline which will be stated in the annual payment communications RES issue to LEDS participants.
If you are not able to update your details on the LEDS website, you can send your new electricity supplier details to us by email to leds@res-group.com or by posting an original copy, photocopy or printed copy* of your new electricity bill/contract or pre-payment annual statement (along with a note quoting your URC) to the following address:
Local Electricity Discount Scheme (LEDS)
RES
Third Floor, STV
Pacific Quay
Glasgow
G51 1PQ
*It is important to note that RES is unable to return any hardcopy documents you provide as evidence to sender.
My electricity supplier has not credited my LEDS payment to my standard meter electricity account?
In the first instance, you will need to contact your electricity supplier confirming that a third party (RES) has made a bank transfer payment to your electricity account. You will need to confirm the payment date and amount and that your Electricity Account Number was used as a payment reference. If your electricity supplier is still unable to locate the LEDS discount payment, please contact us.
I pay my electricity via a pre-payment card, can I still receive the discount?
Yes. Qualifying properties using electricity pre-payment meters will be issued with energy credit vouchers or top-ups (as applicable).
What happens to a property that is within the LEDS qualifying area but not on mains electricity?
Unfortunately, any qualifying properties that are not on mains electricity do not qualify to join LEDS.
Where can I find out more about making my property more energy efficient?
By making some simple yet effective changes, you can significantly lower your energy bills and carbon footprint. For further information, visit www.energysavingtrust.org.uk